Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be dispatched the next business day. You'll receive a shipping confirmation email with tracking details once your order is on its way.
Tracking Your Order
Once your order has been dispatched, you'll receive an email with a tracking number. You can use this to monitor your delivery in real time. If you haven't received a tracking email within 3 business days, please contact us.
Packaging
Every Arden & Ash Co. order is packed in our signature kraft tissue packaging — designed to protect your pieces and feel like a gift. We use minimal, recyclable materials wherever possible.